The current crisis is likely to push the financial sector further towards (Tech) shared services partnerships and to this respect we see cloud policies being reviewed at a rapid pace. By turning towards third party specialists, financial institutions look to benefit from economies of scale, a more flexible cost base and further resilience to economic stress situations. Partnerships however, also create larger and often long-term dependencies, so choosing the right partner(s) remains an important challenge in an eco-system industry.

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