Process Manager Life Insurance

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Publication date 21/02/2025

Contract type Permanent

Company DYNAFIN CONSULTING

Location Belgium

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Roles & Responsibilities

At DynaFin, we are dedicated to fostering your professional growth through specialized training in finance and consulting, equipping you with the skills needed for success. We believe that every team member’s development strengthens our collective achievements in the financial services industry. Join us in a role where your growth is a priority, and each day brings new opportunities to make a meaningful impact.

As a senior Process Manager, you have over 5 years of experience in describing, optimizing and documenting the business processes :

 

  • You work closely with the Product owner and fulfil the bridging function between ICT and business
  • You actively contribute to build new features that are decided, and implement them project based
  • You draw the process flows and request and follow up on adjustments;
  • You provide clear and up-to-date documentation, mostly via Jira and Confluence;
  • You coordinate the content with the interfaces (including risk functions).

Profile

Profile

  • At least 5 years of experience in describing, optimizing, and documenting business processes.
  • Strong knowledge of life insurance processes, particularly claims management for hospitalization and outpatient care.
  • Proven ability to act as a bridge between IT and business teams, translating business needs into IT requirements.
  • Project-based implementation experience for new features and process improvements.
  • Proficiency in process modeling tools and techniques (e.g., BPMN).
  • Fluent in Dutch and English.
What we offer :
- A competitive fixed salary with benefits, including a company car (models aligned with our "green fleet mobility"), net allowances, digital work tools, and group and hospitalization insurance.
- The opportunity to optimize your work-life balance.
- A team of dynamic and passionate colleagues, recognized for their expertise.
- An excellent collaborative working environment: One Team & One Dream

About Dynafin Consulting

DynaFin Consulting is a dynamic and flexible consulting company specializing in the Financial Services Industry. Our team consists of a dedicated core of in-house consultants, complemented by a strong network of freelance experts, totaling more than 160 professionals across key business domains: Invest – Payments – Credits – Insurance – Data – Risk & Compliance.

Over the past 15 years, we have established ourselves as a reference in the Belgian Financial Services landscape. Since July 2017, as part of the Alan Allman Associates ecosystem, we have strengthened our international ambitions and reach.