Our Insights

A glimpse into the future of financial services.

Private banking trends and challenges

The Private Banking industry is now familiar with VUCA acronym: Volatility Uncertainty Complexity Ambiguity. This is as a matter of fact the world we are living in. Therefore, the Private Banking industry leaders are required to change their reading grid and set up an agile organization in order to face rapid changes on the market, […]

07/11/2023

Trends in Belgian household wealth and investments

According to Credit Suisse’s latest Global Wealth Report, unveiled last August, Belgians are the richest people in the world…This analysis is based on the median wealth of Belgian households, which according to their sources reached USD 249,940 in 2022. This explains why many foreign banks are keen to have a geographical footprint in Belgium, or […]

02/11/2023

Elevating Private Banking: Embracing Client Experience in the Digital Age

In order to stay relevant in Today’s market, financial institutions should consider Client Experience as one of their priorities. As recently reported by Forbes, Gen Z is less satisfied with current Customer Experiences, with just 50% satisfaction compared to 71-72% for previous generations. This data represents one of the challenges that financial institutions too should […]

25/10/2023

Insights on our participation to this year’s Alan Allman Associates International Business Seminar

To support its continuous growth, DynaFin joined in 2017 an international Ecosystem of consulting firms called Alan Allman Associates. Founded in 2009, this global Ecosystem consists today of 37 strong brands, with nearly 4,000 consultants specializing in advisory, developing innovative solutions and managing digital transformation projects. With offices in Europe, North America and Asia, the […]

19/10/2023

Transforming Your Business Back End: A Necessity for Success

In the ever-changing financial services industry landscape, success hinges on more than just a polished front end. Economic shifts, technological advancements, and evolving customer demands have forced Financial Institutions to adapt quickly, making the digitisation of the backend an urgent priority. In this article, DynaFin explores why this shift is no longer optional, outlines key […]

28/07/2023

Process Mining: Understand Your Business Like Never Before

Introduction to Process Mining Organizations have always been focused on process improvements & automation to avoid mistakes, increase efficiency, reduce lead times and ultimately achieve higher customer satisfaction. In recent years, the use of robots (RPA) and the use of artificial intelligence (AI) solutions have added extensive automation opportunities. This so-called hyper-automation trend continues, in particular, to further reduce costs and […]