Context
A Tier-2 bank that provides both retail and corporate customers with a wide range of banking products and services has made the decision to switch to a new core banking system. The current in-house system was technologically outdated and the people responsible for maintaining it were nearing retirement age.
The bank has chosen to deploy a third-party solution, including front-to-back solutions for daily banking, savings accounts, investments, mortgages, and credits, in order to benefit from the newest technologies.
The bank has hired DynaFin to assist with the implementation and roll-out process.
Outcome
With DynaFin support, the bank successfully migrates to its new banking system. The implementation is completed within the agreed-upon timeframe, allowing the bank to take advantage of the enhanced capabilities offered by the new core banking platform. The seamless transition ensures minimal disruption to daily operations, allowing the bank to continue offering products and services to its clients. The bank's improved technological infrastructure positions it for continued growth, improved efficiency, and enhanced customer experience.