Navigating the Digital Revolution
In an era of rapid digital transformation, financial institutions seek innovative solutions to drive efficiency, enhance customer experiences, and outpace the competition. DynaFin emerges as your gateway to (hyper)automation, offering tailored expertise in exploring emerging technologies and trends in Business Process Management (BPM) for seamless integration.
At DynaFin, we take pride in being at the forefront of technological advancements. We recognize that embracing the right technologies is vital to revolutionizing your company. Our expert team will guide you through the dynamic landscape of BPM innovations, including Robotic Process Automation, Artificial Intelligence, and Process Mining.
Our experienced team is dedicated to guiding you throughout the automation journey:
Collaborate closely with our experts to identify key processes that generate the most significant benefits from (hyper)automation, using our in-house scoring matrix.
We carefully assess your organization and suggest the best-fit solutions aligned with your long-term vision in the plethora of technologies available.
DynaFin provides unwavering support in selecting ideal automation solutions for your institution. From vendor evaluation to deployment, we ensure a smooth integration process with minimal disruption.
Leverage on RPA and IA to increase operational efficiency
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DynaFin's Expertise in (Hyper)Automation
The Invest business line in a large Belgian Bank with an international presence had ambitious goals with regards to increasing efficiency of its operations and reducing the FTE required to execute operational tasks. Within a larger portfolio of simplification and efficiency projects, the primary lever to achieve these goals was on the application of RPA and AI technologies.
The bank has enlisted the expertise of DynaFin to establish and deliver an automation roadmap within the Invest business line
Identification of automation opportunities based on technical and business criteria in the Invest domain
Prioritize opportunities and deliver automation roadmap with senior business stakeholders
Achieve an efficient and sustainable collaboration
Between business stakeholders within the Invest domain, the robotics automation engineers, AI developers and IT whilst delivering a challenging automation roadmap
End to end responsibility to deliver automation projects
Focus on delivering detailed and testable business documentation per individual or coaching the employees of the client to do so
Follow up on automations after delivery to production
Identify and resolve recurring problems
Thanks to DynaFin's intervention, over a period of less than two years, more than 20 automation projects using RPA technology or a mix of RPA and AI technologies such as OCR and NLP were delivered resulting in an increase in operational efficiency and reduction of FTE, contributing to the goals of the wider program
Implement Robotics technology for a later group-wide use
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DynaFin's Expertise in (Hyper)Automation
A large Belgian Bank with an international presence wanted to experiment with RPA (Robotics Process Automation) technology in order to establish an understanding of its business value. After a discovery phase, the bank quickly scaled this technology on a group-wide level.
The bank has enlisted the expertise of DynaFin to support them investigating the potential of this technology and scaling it to the entire group organization
Identify and develop a first Proof of Concept (POC)
Within the Shared Services Centre of the bank to establish a good understanding of the technology and a realistic view on the business value of this technology for the Shared Services Centre.
Contribute to the set up of a RPA Centre of Excellence
By closely co-operating with the new team and translating the lessons learned of the POC and initial automation projects in a working Target Operating Model (TOM), processes and procedures.
Identification of automation opportunities based on technical and business criteria in multiple value streams within the Shared Services Centre
Prioritize opportunities and deliver automation roadmap with senior business stakeholders
Initiate multiple automation projects
End to end project management for these automation projects
Support handover from project team to standing organization
Monitor performance and effectiveness of RPA tools in operations
Thanks to DynaFin's intervention, the Shared Services Centre of the Belgian Bank has a clear automation roadmap to reduce workload and save FTE, a workable TOM and clear processes are in place for collaboration between the RPA CoE and business lines elsewhere in the organization and several valuable automation projects were delivered.