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16/04/2025

The power of HyperAutomation: beyond traditional boundaries

Over the past years, automation technologies have evolved dramatically, ushering in an era where integrated tools are not just improving efficiency but fundamentally transforming client experiences. This integration isn’t happening by accident—it requires careful orchestration to ensure these technologies work together seamlessly. When automation falls short Consider a common banking scenario: You visit a bank’s […]

27/02/2025

Tackling the challenges of EMIR REFIT

Tackling the challenges of EMIR REFIT Research in the Belgian banking sector This new update to EMIR is in line with the long harmonization efforts by global regulators and ESMA to improve the quality of reported derivatives data. EMIR Refit brings a lot of new changes, like the reporting of new data fields and the […]

16/12/2024

Strong Customer Satisfaction Growth for 2024

At DynaFin Consulting, customer satisfaction is our top priority. To ensure the excellence of our services, we conduct an annual Customer Satisfaction Survey (CSAT), which leverages the Net Promoter Score (NPS). This key metric assesses the likelihood of our clients recommending us by categorizing their responses into promoters, passives, and detractors. In 2024, we are […]